Genesys Certification – Consultant Inbound Voice

I am glad to inform you that I cleared Genesys certification with 90% :-). It was one of the tough exams which I faced so far.

One need to have good understanding of Genesys Framework & Architecture and functions of each components. Most importantly, if you have at-least one implementation experience, you can easily clear the certification.

All the best and Cheers 🙂

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Comments: 6

  1. Prashanth March 15, 2009 at 2:53 am Reply


    Can you please share the certification study materials.

    Thanks in advance.


  2. Sundaram May 12, 2009 at 11:49 am Reply


    Can u share the study materials

    Thanks n’ Regards,

  3. sriram January 4, 2017 at 5:13 pm Reply

    hello sir,
    if u dnt mine ,can you ping some certification questions

    • blakshmikanth January 4, 2017 at 9:42 pm Reply

      Most of the questions are scenario based and hence, good understanding on Genesys is essential. You can get exam questions from many sites and it may help you to clear certification exam but you will regret it later. Setup lab, learn and you will remember it forever. Best of luck !!

      • Nishant Pagare April 27, 2017 at 6:04 am Reply

        Hi Sir please provide me the link from where i can download the exam questions

        • blakshmikanth April 27, 2017 at 8:25 am Reply


          Sample questions can be found at Genesys university website. From my experience, most of them are scenario based questions and if you have completed atleast one implementation & have more than 6 months of experience, you should be able to clear this exam easily. I found that Genesys university guides – provided with Genesys university training helps a lot and if you dont have it, refer to deployment, reference and user guides.

          All the best.

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