Blog Archives for category Infomart

Link ‘ConnID’ with Interaction Id in Infomart

In Genesys environment, most of us are still used to track call information using Connection Id (ConnID). However, Genesys Infomart… Continue reading »

Synchronize Configuration DB for ICON Datasource

This is interesting and saved hours for me. During migration or upgrade of ICON components, as ICON application is not… Continue reading »