Blog Archives for category Troubleshooting

Important Icon Alarms

I listed important ICON alarms below to be configured in every environment to reduce data loss for reporting application Detect… Continue reading »

Easy way to find default routed calls in URS log

Whenever URS default routes calls, it will be logged with ‘EventRouteUsed(strange)’ You can simply search for this string to identify… Continue reading »

VMware– Host only access not working

I have VM running Windows Server 2003 configured to use ‘Host-Only’ network connection. After upgrading from VMware player to workstation,… Continue reading »

“HTTP Error 404 – File or Directory not found” error message when you request dynamic content with IIS 6.0

To permit IIS to serve dynamic content, the administrator must unlock this content in the Web service extensions node in… Continue reading »

“HTTP Error 404 – File or Directory not found” error message when you request dynamic content with IIS 6.0

To permit IIS to serve dynamic content, the administrator must unlock this content in the Web service extensions node in… Continue reading »

Values of GSW_STAT_EVENT in log file

Last week, customer reported an issue ‘Campaign Callback rescheduled call details are missing’ in the canned reports. After few hours… Continue reading »

Values of GSW_STAT_EVENT in log file

Last week, customer reported an issue ‘Campaign Callback rescheduled call details are missing’ in the canned reports. After few hours… Continue reading »