Genesys CCPulse - How to send email notification?
- Create threshold using Genesys CCPulse threshold wizard
- Download ‘vbSendEmail.dll’ from http://www.freevbcode.com/ShowCode.Asp?ID=109 and copy it in CCPulse+ folder (typically, ‘GCTI\CCPulse+’)
- Using command prompt, navigate to CCPulse+ folder and register dll using the following command
regsvr32 vbSendMail.dll
- Create action script as below
Set poSendMail = CreateObject("vbSendMail.clsSendMail") poSendMail.SMTPHost = "" poSendMail.From = "" poSendMail.FromDisplayName = "" poSendMail.Recipient = "" poSendMail.RecipientDisplayName = "" poSendMail.ReplyToAddress = "" poSendMail.Subject = "CCPulse Notification" poSendMail.Attachment = "" poSendMail.Message = "" poSendMail.Send Set poSendMail = Nothing