Configure default IVR profile

lakshmikanth

Jan 27, 2013

It is best practice to configure default IVR profile in GVP environment, in case, if your regular DN-Profile mapping is not happening. This post will explain step by step instructions to configure default profile

select your’ ‘tenant’ object – in most cases, it is ‘Resources’ – under Administrator –> Provisioning –> Tenants
Create section gvp.general in options tab and update following values

name : default-application, value : DefaultApp (Default IVR Profile application name)
name : service-type, value : voicexml

Click ‘Save & Close’ to save settings

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