Why I started this blog?

My search to resources in contact center technologies (Avaya, Genesys, Cisco) lead to creating a site. In this site, I planned to update Job Offers,Tips & Tricks from Avaya, Genesys and Cisco.

As of now, this blog will have the below mentioned products

* Avaya IP Telephony

* Avaya Interaction Center

* Avaya Workflow Designer

* Avaya Contact Center Express

* Genesys Framework

* Genesys Reporting

* Genesys Routing

* Cisco ICM

* Cisco IPCC

* Cisco IP Telephony

If you are looking for job or want to add any tips/tricks in the above mentioned technologies, please send an email to ctiworld@gmail.com